GHOST OSAKA · TICKETS
Legal Notice under the Specified Commercial Transactions Act
Seller information & ticket sales conditions
- Seller
- AZURE Inc.
- Responsible representative
- 中川 達裕
- Address
- B1F, 2-17-3 Nishi-Shinsaibashi, Chuo-ku, Osaka 542-0086, Japan
- Telephone
- +81-6-6214-0545
- Price & charges
- Prices are per guest, tax included, with no additional online booking fee. Optional drinks outside the pass and reentry are charged separately. Date-specific prices, quantities and totals are shown before purchase. Reentry costs JPY500.
- Payment
- Pay at purchase using a method offered by Stripe, before the Checkout expiry shown.
- Provision
- Your electronic ticket is issued after payment confirmation and is available in Wallet. Service is provided during the selected night's hours.
- Sales window & quantity
- No online inventory cap; maximum 20 tickets per order. New Checkout closes 31 minutes before the ticket payment deadline. Pay before the expiry shown in Checkout. Check each night's and ticket type's deadline on the purchase screen.
- Cancellation & refunds
- No refunds for customer cancellations, date changes, no-shows or late arrival. If we cancel or change the event date, unused tickets are refunded in full to the original payment method with no GHOST refund deduction. Venue-attributable service failures are handled individually. Statutory rights remain unaffected.
- Refund contact
- Contact official Instagram or +81-6-6214-0545 with your order number and event date for support or refunds. Refund posting time varies by payment method and bank.
- Requirements
- An internet-connected smartphone and accessible email are required. Use a current Safari or Chrome browser. Optional passkeys require a compatible OS and browser.